Technical Support v's Application Support
I have been in my current role for almost 12 months now (Technical Director for C2C Systems). During this time I have refocused the support group from being Application Support people to Technical ...
I have been in my current role for almost 12 months now (Technical Director for C2C Systems). During this time I have refocused the support group from being Application Support people to Technical ...
I popped out at lunchtime to by my brother’s Christmas present. I went to Cotswold Camping, I’ve always been a great fan of them (and Field and Trek), ever since my Army days getting me a 10% disco...
This morning, as usual I got up with Ruby at around 7am, took her downstairs whilst I made some tea and had a bit of breakfast. I then spent 5 minutes teaching her how to do ‘Eskimo Kisses’ (rubbi...
Whilst researching waterproof mitts, I came across this great feature on Outdoor Design’s Fitzroy Mitt Flocking patch allows for nose secretion management All through my life my mother / girlfrie...
I just spent a few hours setting up nGallery on my site. It was real easy, very simple install, just worked !! AND IT’s FREE !! I then hacked around with a template for a bit and got it looking th...
The excellent RSSPopper (version 0.31) expired on me this morning. After visiting their website I found stable version 0.32 which is valid until 1 Dec 2006. Downloaded it, installed (over the top ...
For ‘ad hoc’ scripting of Exchange Server, you just cannot beat Dmitry Streblechenko’s Outlook Redemption. It is basically a set of COM objects (in a DLL) which wrap many of the Outlook / Exchange...
There are some tools I find myself adding to every machine I work on. Some of these come from Scott Hanselmans’ Ultimate Tools List. Currently I install the following on every machine :- Notepa...
I have been working in Support / Technical Services for many years now and have seen my fair share of CRM / Helpdesk Applications. These vary from the big guys Seibel, Remedy, HEAT all the way to f...
I have just changed my mobile phone to the new Samsung D600 (perviously I had always used Nokia models). The Samsung phone is pretty good, it provides me with a 2 mega pixel camera, micro SD slot (...