Technology, Productivity and Automating Everything…
I seem to have been dong a lot of scripting work recently – I really should be using PowerShell, but I had limited time to get this stuff done and it needed to pretty generic / simple as it would be implemented by others (some with limited knowledge of scripting…
I spent a day this past week visiting one of our Technology Partners in New Jersey. The objective was do put together a proof concept for some integration we are planning. We have some very cool stuff, about to be announced at one of the big shows coming up and…
I was spending far too much time installing OS’s – virtual machines, lab machines etc. In order to automate / streamline this I wanted to look at not just the Windows tools as well as other options. Remote Installation Service (RIS) and unattended.txt files go so far, but during my…
PowerShell has been around for some time now, what with betas and CTPs. For (the released version of) Vista it became available a month or so ago. It’s been on my ‘must get to grips with’ list for a while now and I’ve kinda been following some blogs about it,…
Today, I wanted to configure an Outlook 2007 rule to process RSS items as they are received. By process I mean I wanted to check for attachments/enclosures, if it had any MP3s attached/enclosed then save them to a folder on my desktop (that way I simply sync my Creative Zen…
This week (so far) has been good – in terms of completing things, productivity and new products. First off, Microsoft finally released PowerShell for Vista. No more having to ‘play’ on my old lab machine to get to grips with this stuff. There seem to be a number of people…
I always try to keep my Inbox at a manageable level (for me that is less than 50 items). Everything that I have dealt with (or I need for reference) I file in a specific reference folder ASIDE: I know Getting Things Done, GTD, advocates just deleting it but I’m…
I logged a feature enhancement to allow the KB article RSS feed to include articles from ALL categories. This was set as a LOW PRIORIY by Kayako, but is a high priority for me – nothing else for it, I had to fix it myself….. Here’s how I added the…
I found an issue in SupportSuite (3.0.0.32) where if a client (user) did a KB search they would get the subject line and first 255 characters of each result match – some of these matches would be PRIVATE or DRAFT knowledgebase articles. I guess this is a bug, but based…
OK, so I’ve been modifying my (personal) organisational processes recently – how I track my tasks / projects etc… I’ve kind of moved over to Getting Things Done (GTD) by David Allen. It’s quick and easy and gets rid of all the ‘non critical’ crap that you really don’t need…