Technology, Productivity and Automating Everything…
TaHoGen4 is an Open Source implementation of CodeSmith, completely rewritten (for .NET2.0) version of the TaHoGen code generation application by Philip Laureano (see his ‘old’ blog at http://blogs.wdevs.com/philiplaureano/). I grabbed a copy of the source for V4 and the source for the VS.Addin and hacked it around a bit to…
I logged a feature enhancement to allow the KB article RSS feed to include articles from ALL categories. This was set as a LOW PRIORIY by Kayako, but is a high priority for me – nothing else for it, I had to fix it myself….. Here’s how I added the…
I found an issue in SupportSuite (3.0.0.32) where if a client (user) did a KB search they would get the subject line and first 255 characters of each result match – some of these matches would be PRIVATE or DRAFT knowledgebase articles. I guess this is a bug, but based…
Saturday 15th April – drove from Rothesay (we were visiting for the Easter weekend) to Inveruglas to do Ben Vane and Ben Ime. It starts with a pleasant (if it wasn’t raining) 3K walk along the road towards the Dam and then turns off, over a bridge to the left.…
OK, so I’ve been modifying my (personal) organisational processes recently – how I track my tasks / projects etc… I’ve kind of moved over to Getting Things Done (GTD) by David Allen. It’s quick and easy and gets rid of all the ‘non critical’ crap that you really don’t need…
Mr Burford and I went to a TechNet evening at Microsoft last night. The topic was ‘Exchange 12 Overview’ It proved to be very interesting, lots of good info. Below are some (sketchy) notes I made… Release date is likely to be late 06 / early 07. The installer will…
This phone is getting very annoying. The user interface / experience is crappy, clunky and unintuitive. Samsung would do well to take a leave out of Nokia’s book – much slicker interfaces. The annoyances are : Too many steps to simply send a text message. Speed Dials only work from…
We found out on 27th Dec that Ruby has a little brother or sister on the way. 3rd September is the due date (by our initial calculations)…
I have been in my current role for almost 12 months now (Technical Director for C2C Systems). During this time I have refocused the support group from being Application Support people to Technical Support people.So, what does this mean and why did I do it… Application Support – adjThe process…
I popped out at lunchtime to by my brother’s Christmas present. I went to Cotswold Camping, I’ve always been a great fan of them (and Field and Trek), ever since my Army days getting me a 10% discount. I had noticed from their website that they are selling the Berghaus…