Archive for the ‘Tools’ Category

The Ken Test – Should have ticklist for support organizations.

So this is blatant plagiarism of The Joel Test… This is specifically targeted at Technical Support organizations, or anyone providing support for a technical product or service. Do you have a fault / issue tracking application (extra point for providing customers access to it). Do you have a knowledgebase (extra point for providing customers access to [...]

Windows Live Writer 1.0 (Beta)

Released today, a new version – get it here. They have added the following (list extracted from the Windows Liver Writer blog post) The following is a summary of the changes in the Writer 1.0 (Beta) Update: Tagging support Support for Blogger Beta Categories are sorted by name and support scrolling, plus improved support for reading categories [...]

Category List

Blank entry, simply to list out the categories.

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