Poor service from web hosting company 1and1.co.uk

I have now been with web hosts 1 and 1 for three years now, I chose them as they seemed to be big (giving the impression that I could
expect a quality service from them) and they were also reasonably priced £4.99 per month for basic ASP.NET hosting allowing ODBC
connections to an Access database.

Anyway there have been a couple of instances where they just stopped my account and locked me out, probably due to my credit
card expiring or something but I never seem to have been notified and the first I know about it is when I can no longer access my email.
The latest spat I’m having with them is the same thing, billing failed because my credit card had expired (for an amount of £25), I was
never notified and now they’ve sent it to a debt collection agency – no doubt it’ll be incredibly difficult to it paid and have an extortionate
admin fee associated with it – I’m looking at weeks before I get my hosting and mail back.

Thankfully, this site (kenandsarah.co.uk) is hosted by ServerIntellect who have been nothing but professional. The hosting is miles better,
allowing me much better control (I’m only using their Starter Tier) , full ASP.NET (v1.1 or 2.0) and they send me an invoice every month
for $9.95 (about the same as 1 and 1)…

As soon as I get the mess with 1 and 1 sorted then I’m moving all other domains over to ServerIntellect as well – goodbye 1 and 1 !!

 

Leave a Reply

Your email address will not be published. Required fields are marked *