Scripting Exchange Server

For 'ad hoc' scripting of Exchange Server, you just cannot beat Dmitry Streblechenko's Outlook Redemption. It is basically a set of COM objects (in a DLL) which wrap many of the Outlook / Exchange objects, saving you from having to put some C++ code together to get around the horrible 'Another application is trying to access Outlook' security messages (and requiring user interaction). I had a quick 'squiz' at Dimitry's site and saw the 'SafXXXXItem' objects. I didn't think these would meet my needs so almost wrote my own wrapper for the 2…Read more …

Tools for every machine.

There are some tools I find myself adding to every machine I work on. Some of these come from Scott Hanselmans' Ultimate Tools List. Currently I install the following on every machine :- Notepad2 Winzip CmdHere Powertoy for XP BGinfo from SysInternals CommandBar for Explorer VNC I also use a bunch of others (Cropper, Magnifixer, Snippet Compiler etc), but the first list is my 'MUST HAVES' on every machine. To make it all a bit easier I put together a short script to copy the apps over to the new machine, install all…Read more …

Helpdesk Application

I have been working in Support / Technical Services for many years now and have seen my fair share of CRM / Helpdesk Applications. These vary from the big guys Seibel, Remedy, HEAT all the way to free PHP scripts with a messy web front end. One I've seen recently is Kayako's SupportSuite. This is a web (PHP) based front end with a mySQL back end. It is incredibly feature rich, covering just about ALL of the needs of a typical ISV type company. It is certainly not one of those boxy, bordered…Read more …

Archive One – Policy 4.2 Released !!!

The much awaited version 4.2 of Archive One Policy (from C2C Systems, my employer) is now available. You can find details here. The aspect I'm excited about is the Integration Framework (see here for the announcement). This opens up a whole new arena for us - we can be both subservient to other systems; and take control of other systems. We're using open file formats and hooks for any of the common scripting languages. I'm looking forward to developing a bunch of useful scriptlets to make (archiving) life easier.  Read more …

Samsung D600 review

I have just changed my mobile phone to the new Samsung D600 (perviously I had always used Nokia models). The Samsung phone is pretty good, it provides me with a 2 mega pixel camera, micro SD slot (which I filled with a 512MB card, so now my phone are over 600MB of storage available), MPEG4 capability, 240 by 320 262K colour screen and Picsel Viewer software (read Word, Excel, PDF and html docs). I like the phone, but the software is a bit clunky, sending an SMS to someone in the phonebook is…Read more …